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Job Description

Job Title: Medical Billing Flex Role

Pay Grade: 15.00 – 17.00 (10% pay differential for non-benefited positions)

Hours: 20 hours week

TypeFlexible, no benefits under 30 hours per week position

Days: Monday – Friday

Reports to: Accounts Receivable Manager


Medical Billing consists of charging, entering and posting payments to patient accounts. Working with multiple physician practices that use multiple software systems in a cloud based environment, you will be responsible for ensuring the accuracy and quality of financial information maintained on the account. Accepting patient payments over the phone, coordinating with offices, insurance companies, working seamlessly across all department lines, providing extraordinary customer service and general administrative duties are essential functions.

Job Duties and Responsibilities:
  • Perform prepping, scanning, indexing (PSI), routing electronically, entering and reviewing patient charges
  • Post insurance and patient payments, review unpaid claims and determine follow up actions needed for claim resolution
  • Review and post claim denials and take immediate action to correct and resubmit claims when possible. Contact insurance payers by phone or web portal to research denied claims and take action to resolve denials in a timely manner
  • Review accounts for accuracy and provide feedback and documentation to coworkers
  • Prepare detailed information to Client Account Managers on a routine basis
  • Respond to requests related to accounts in a timely manner
  • Work independently and evaluate priorities across multiple accounts
Performance Metrics:

Meet or exceed established key performance indicators set within each major function of a department, positive communication skills with providers, patients and Vantage team members, demonstrate efficiency and accuracy in work assignments.

  • A thorough understanding of MSOffice (Word, Excel, Outlook) software required
  • Data entry and 10-key required
  • Proven customer service, written and verbal communication skills
  • General knowledge and understanding of the medical clinic operations and insurance claim processing strongly desired
  • One year working in a medical business office performing authorizations and patient account management preferred
  • High school diploma required
  • Medical terminal course preferred
  • Two years post education from accredited organization desired